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Is Your Computer Support Guy Treating You Like A "Bad Date"?
Not returning your calls fast enough...
Constantly missing deadlines...
Not fixing things right the first time...
Never following up on your requests?
Not helping you with high-level Technology
If You Are a Business Owner With 10 PCs or More, I Want to Give You 2 FREE Hours of Computer Support to Prove We Can Do a Better Job than Your Current Computer Support Guy
It just amazes me how unreliable and arrogant some computer technicians are.
When you call them for help, you end up talking to their voice mail. Then when you finally get them on the phone, they make you wait hours - even days - before they actually come out to see you.
Even then, a lot of them take longer than they estimated, charge you more than you expected and, as a final insult, they don't follow up with you to ensure you were satisfied!
Enough Is Enough!
I think it's about time someone finally got it right. That's why we decided to start a "one company revolution" and committed ourselves to delivering fast, affordable computer support from professional and reliable technicians.
Although I don't think this is an amazing concept, it still surprises me how many computer technicians don't get it right. That is why I'd like to extend the following offer to you...
A $250 FREE Gift...
As a prospective client, I'd like to give you 2 FREE hours of network support to prove that my staff and I can do a better job at solving your technology headaches than your current computer support guy.
Just give us a call the next time you find yourself dealing with a computer or network problem. At no charge, we'll send a senior network technician to your office to diagnose and treat the problem.
Why Are We Giving Away Free Support?
Some people think we are crazy for offering free services. They say, "Aren't you afraid people will just take advantage of you?" The truth is, some people might - but we know that most business owners are just honest people trying to find someone they can trust and count on to fix and maintain their computer network.
After All, Don't You Just Want The Darn Thing To Work The Way It's Supposed To?
That's why I'm making this offer. I know that we are hands down the best at what we do, but I don't think it's fair for you to risk your money to find out. I don't expect everyone to become a customer, but I know that some will end up becoming loyal, long-term clients, just like these business owners:
Listen to What Our Clients Have to Say...
Mark Stivers, East Hempfield Township
Mark Pugliese, West Hempfield Police
Wayne Lapp, Earl R Martin Inc
Chris DeMeo, DeMeo Design and Marketing
"I trust your judgment and capabilities. I don't purchase or install computer related items 'til I clear it with EZSolution. I like having the security of quarterly check-ups and Josh and Brad are great to work with. I appreciate your quick response to computer tech issues and questions. Most issues are resolved remotely within a few minutes."
Desiree Sunday, Hi-Tech Concrete Coatings
With 4 locations, 35 employees and computers to match, practice manager Peter Murdoch has his hands full:
"Keeping IT running is a major challenge; I'm trained in Medical Practice Management, not technology. We have a commitment to buy local and have tried to use local IT vendors for support, but it has been difficult. Finding a mix of service and competency has been hard, until I found EZSolution. Previously, I had vendors who could show up at the drop of a hat, but couldn't really fix the problem.
One of my goals moving forward was the need to identify a partner to provide that technical support and have real confidence that the partner can support us. I know in EZSolution I have found that partner. They will be with me on every major decision we have to make involving EMR. They are not the EMR specialist, but they are the technology specialist."
Peter Murdoch, Practice Manager
B & P Neal Enterprises is an EZSolution Computer Managed Care Client, which means that for one monthly fee we monitor, maintain and support their network:
"We felt like our computers were a mismatch of everything. Nothing really worked together; everything seemed to fight the other and nothing was congruent. We feel like now we don't have to think about it anymore. We don't have to worry about whether my computer is going to talk to that computer and that printer; everything now works together smoother.
I have a lot more piece of mind when I come in in the morning because we know you guys are standing behind our shoulder; even though you are not physically there, we know you are there. If you have to spend your time worrying about the little things, how do you get anything done in the day?"
Pam Neal, Co-Owner
How Can You Use Your 2 Free Hours?
Maybe you don't have an urgent problem that needs to be fixed right now. Maybe you think you have your computer network "handled". Maybe you don't even have a regular IT support guy and think you don't need our services.
After all, if it ain't broke, why fix it?
I completely understand that point of view, so let me suggest how you can still profit from this offer...
Even if you don't have an immediate problem, you can use your 2 free hours of network support to have us audit your network for hidden problems developing under the surface that could turn into bigger, more disastrous events that could cost you thousands in lost productivity, downtime, and computer repair bills.
For FREE, We Will Come To Your Office And...
Check your network's current security against hacker attacks, theft, Trojans, worms, viruses, and even employee sabotage.
Scan and remove spyware that is secretly stealing your company's bandwidth, jeopardizing the speed of your computer system, and embezzling confidential information about you, your employees, and your business.
Check your network's back-up system to ensure it is working properly and accurately backing up all of the critical files and information you NEVER want to lose.
Diagnose slow, unstable PCs.
Perform a quick network "tune up" to make programs and files load faster.
Discuss a project or upgrade you are considering, or give you a second opinion on a quote you received.
There Are No Strings Attached...
But You Have To Hurry And Activate Your Voucher Now!
As you might have guessed, I cannot extend this offer forever, because time and staff limitations simply won't allow it.
Remember, this offer won't be around forever. Make sure you respond now while you are thinking about it.
Sincerely,
Tom Malesic, President
P.S. I want to be very clear that when you take us up on this offer, you are not expected to do or buy anything. As a matter of fact, I will give you my personal guarantee that you won't have to deal with a pushy, arrogant sales person, because I don't appreciate heavy sales pressure any more than you do. So go ahead and activate your voucher now; you'll be glad you did!
P.P.S. Take this Computer Service Comparison Quiz to see how your current computer support vendor stacks up.
How Does Your Current Computer Guy Stack Up?
Take this quiz to find out!
How can you tell if you are receiving poor or substandard service? How do you know if your computer guy is doing everything possible to secure your network from downtime, viruses, data loss, or other frustrating and expensive disasters? Could your current technician actually be jeopardizing your network?
If your technician does not score a "yes" on every point, you could be paying for substandard support.
Do they respond to emergencies in 1 hour or less?
Does their IT staff have 50 years of combined IT experience?
Does a real technician answer the phone when you call, or just a call taker?
Does you technician have Federal Bureau of Investigation clearances?
Are they easy to reach 24/7/365 and responsive when you need them for non-emergencies?
Do they offer an on-going maintenance program to keep critical security settings and patches up-to-date?
Do they offer a monitoring system to watch over your network 24/7 for developing problems?
Do they proactively offer new ways to improve your network's performance, or do they wait until you have a problem to make recommendations?
Do they provide detailed invoices that clearly explain what you are paying for?
Do they explain what they are doing and answer your questions in terms that you can understand?
Do they complete projects on time?
Do they follow up on your requests quickly?
Do they offer any guarantees on their services?
Do they arrive on time and dress professionally?
Do they have other technicians on staff that are familiar with your network in case your regular technician goes on vacation or gets sick?
Do their technicians maintain current Microsoft Certifications and participate in on-going training?
Do you feel as though they are learning on your time?
Do they seem constantly rushed?
Do they take calls from other clients while working on your network (and on your dime)?
Do they listen to you?
Are they adamant about backing up your network and having a disaster recovery plan in place?
Do their projects always end up costing more and taking longer than you expected?
As a business owner you have many options to support your computer system. The question is which is the right solution for you without spending a fortune or not getting the support and business advice you need to protect your most valuable asset... Your Data. Read More About the Book
How to get your FREE Copy?
It's simple schedule an appointment to talk about how we can help protect and grow your business and I will give you an autographed copy.
If you're not ready to set a meeting you may buy the book from us.
As a business owner you have many options to support your computer system. The question is which is the right solution for you without spending a fortune or not getting the support and business advice you need to protect your most valuable asset... Your Data.
"I trust your judgment and capabilities. I don't purchase or install computer related items 'til I clear it with EZSolution. I like having the security of quarterly check-ups and Josh and Brad are great to work with. I appreciate your quick response to computer tech issues and questions. Most issues are resolved remotely within a few minutes."
With 4 locations, 35 employees and computers to match, practice manager Peter Murdoch has his hands full:
B & P Neal Enterprises is an EZSolution Computer Managed Care Client, which means that for one monthly fee we monitor, maintain and support their network:
