The EZSolution Way

Just like in your business, every company has their own way of doing things and unique beliefs about products and services. It's one of the things that I love about business. But when it comes to selecting an IT firm, it makes it very difficult for business owners to make an educated decision.

Here's why.

The IT industry is very young. Most companies started by providing "Break - Fix Services." You make the call to your computer guy... "Hey Tom, it's Broken - come Fix it" - this probably sounds familiar. This works ok if your business is not heavily relying on technology.

But in today's business environment, most companies are heavy computer users and can't have their desktops, laptops or servers even down for an hour without feeling the stress of lost wages, income, and upset clients.

But think about this business model... Who wins? That's right the computer guy wins. The longer it takes to fix your problem the more money he makes.

I believe in a better business model where everyone wins.

What if you and your computer guy were focused on the same goal?

Minimal (NO) Downtime on your computer network

Isn't that what you really want for your business? Think about it. Your employees are working efficiently in the office or remotely. Your customers are not waiting on information because your employee says, I wish I could help you but our servers down. Or worse, you think that all your valuable business data is being backed up, just to find out after you have a disaster that you lost it all.

I believe in preventing problems before they create an issue for you and your team. You might be thinking how is that possible. Through new technology we can proactively and remotely solve your problems before you even know you have them.

We look at supporting your business in 4 ways.

1. Proactive Technology Management
2. Network Administration
3. Technology Consulting
4. Reactive Support Services

Here's the reality. Most IT companies are only focused on one area.
Reactive Support Services.

INFRASTRUCTURE		S U P P O R T
Proactive Technology Management	Network Administration
Centralized Services Patch Management Anti-Spyware Management Spam Management Desktop Organization Documentation Remote Backup	Dedicated Network Admin Technology Checklist Best Practices Centralized Service Report Review Audits Monthly Onsite Time
Technology Consulting	Reactive Support Services
Dedicated VCIO Technology Summary Design Desk Resources Budget Planning Business Impact of Technology Decisions Vendor Liaison	Customer Support Team Helpdesk Support On-Site Support Problem Isolation & Resolution "How To" Questions Remote Support Software
STRATEGY

The value that we provide to our clients is NOT the reactive support services. The value is in the other 3 areas.

To learn more call my office and talk with one of our technology consultants who will help you look at your computer network in an entirely new way.