Stephen King is the not only one who has a scary story. Recently we took on a new client who had two servers that we were told were completely maintained by an outside software vendor.
The problem: only one of the servers was turned on. When we turned the other server on, it was discovered that this was the machine that did all the credit card billing and it had been off for 4 MONTHS!
Now that's a customer service and billing nightmare.
If you question if your computer guy is doing his job and want a third party opinion, give me a call at 291-4689.